People ask me sometimes what the single highest-leverage change was in my own practice. The thing that moved the needle most on how sustainable the work feels, and on the quality of attention I can bring to patients.
My answer is never the one people expect.
It wasn't a charting strategy, although charting changes helped. It wasn't a schedule adjustment, although that helped too. It wasn't learning to say no more often, or taking better care of myself, or the mindfulness app I tried for about six weeks in my third year.
It was closing the note before I left the room.
Not every note. Not always. But as a default practice — building the documentation in the room, making the decisions that were mine to make, and walking out with a note that was either closed or consciously and specifically deferred — changed the structure of my entire day.
Here's why it was so high-leverage.
Every open note is a cognitive thread. The note I left open in room 4 is still running in the background when I'm in room 7. It's not occupying my full attention — it's just occupying a slice of it. Ten open notes later, there isn't much of a slice left.
When I started closing notes in the room — which required learning to trust templates more, to document structure rather than perfection, to make decisions rather than defer them — those threads started closing. By the afternoon I wasn't carrying the entire morning as open loops. By the end of the day I wasn't rebuilding the whole day from memory.
The presence improvement was a side effect. A structural output, not an intention.
That's what I mean when I say presence is structural. I didn't decide to be more present. I built something that stopped competing with my presence.
— Ryan
P.S. The charting tips PDF covers the in-room documentation strategies in more detail: mededwell.com/chartingtips
I help physicians and healthcare leaders build more sustainable clinic days by improving workflow, reducing hidden work, and operationalizing the Quadruple Aim through practical coaching and tools.As a life coach, I help physicians get work done at work so they can be more present for the things that matter most to them. Book a call at Mededwell.com/coaching
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